Workers
Compensation

Change the only constant – Mental injury, reform and AI

Rising claim costs continue to put pressure on workers compensation systems across Australia. Rising premiums reflect an increase in costly mental injury claims, forcing schemes to rethink recovery pathways. Major reforms across jurisdictions promise greater transparency and sustainability, yet risk introducing fresh disputes and uncertainty. Meanwhile, digital innovation is redefining claims management, with AI and analytics offering efficiency gains but demanding caution to avoid new pitfalls. With costs climbing, reforms unfolding and technology advancing, schemes are set for a defining transition.

Charts

Change in annual premium

By jurisdiction

Change in funding ratio for public sector schemes

By jurisdiction

Summary of recent legislation changes by jurisdiction

Our experts and contributors

Danielle Ling

Director

Paul Driessen

Principal

Peter Mulquiney

Principal

Jason Raad

Manager

Mengchi Ding

Manager

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